Academic Catalog 2025–2026

jump to navigation

Courses

Back to All Disciplines

Operations and Production Management Courses

OPM301 Operation and Production Management

[3–0, 3 cr.]

This course introduces students to the concepts and quantitative methods for solving problems in manufacturing and service operations. It presents a systematic study of managerial and mathematical techniques for the production of goods and services. The course develops your knowledge of resource planning. Topics include but are not limited to: operations and supply chain management, process design, quality management, supply and demand planning, and scheduling. Student work will focus on the application of these concepts to actual business situations.

Prerequisite: QBA201 Managerial Statistics or equivalent

OPM301H Operation and Production Management

[3–0, 3 cr.]

This course introduces students to the concepts and quantitative methods for solving problems in manufacturing and service operations. It presents a systematic study of managerial and mathematical techniques for the production of goods and services. The course develops your knowledge of resource planning. Topics include but are not limited to: operations and supply chain management, process design, quality management, supply and demand planning, and scheduling. Student work will focus on the application of these concepts to actual business situations.

Prerequisite: QBA201 Managerial Statistics or equivalent

OPM711 Executive Operations Management

[1.5–0, 1.5 cr.]

This course focuses on how the firm efficiently produces and distributes its goods and services. Topics include operations as a managerial integration function which provides frameworks and tools to target and implement improvements in business processes.

OPM880 Special Topics in Operations Management

[3–0, 3 cr.]

OPM880A Business Process Improvement

[3–0, 3 cr.]

Driven by the competitive global economy, organizations around the world started adopting “business process” as a tool to improve their market position.  The process improvement tools utilized by those organizations are comprehensive.  They focus on quality, productivity, and cost.  The business process improvement tools include all sort of organizations for example: manufacturing and assembly, fast-food restaurants, patient treatment in hospitals, loan processing in banks, customer calls processing in call centers, airport scheduling, and others.

Currently, organizations focus on employing managers with a “cross-functional business process perspective”. 

The key objective of this course is to learn and apply the concepts and techniques of business process analysis and improvements.  The students will learn how to utilize some of the Lean and Six Sigma tools in order to analyze and improve processes which will directly impact quality, productivity, and cost.

OPM880B Supply Chain Management

[3–0, 3 cr.]

This course will focus on understanding the key supply chain foundations and its importance to any company’s success and profitability. Specific topics include: streamlining the production and delivery of products and services across functions, enterprises and global boundaries, designing and managing a network of suppliers, contracting as a supply chain coordination tool, using information systems in a networked enterprise, and planning for and managing uncertainty.

OPM880C Production and Operations Management

[3–0, 3 cr.]

This course is designed to introduce you to concepts and techniques for decision making at the strategic, tactical, and operational levels within manufacturing and service operations. The course initially presents a holistic view of operations and how to measure productivity.  The course then progresses to introduce the strategic level topics of product design, location analysis, supply chain management, and JIT/Lean concepts. Moving into the tactical level, concepts covered include forecasting, capacity planning, process and job design, and layout. Finally, the course focusses on tools at the operational level including scheduling, logistics and quality control.